An LG washer not draining can be due to several issues. The drain hose or filter may be clogged, or there could be a problem with the drain pump. Control panel errors or using too much or the wrong type of detergent, leading to excessive suds, are also possible causes.
It's important to check that the washer is level and the laundry load is balanced. To fix the draining issue, examine these potential problems systematically.
If these steps don't work, professional repair may be necessary.
Check Drain Hose Position
Ensure the drain hose of your LG washer is properly installed at the right height for efficient water flow. The top of the drain hose should be less than 6 cm from the floor to prevent siphoning and maintain the correct water level.
Check for any kinks or bends in the hose that could impede drainage and straighten if necessary. The hose should also be securely fitted into the drain pipe to prevent slippage and leaks.
Proper drain hose positioning and installation are crucial for resolving drainage issues and improving the washer's performance.
Inspect Drain Pump Filter
Check the drain pump filter if your LG washer isn't draining properly. This filter catches debris and needs regular cleaning to avoid clogs. Find the filter behind the small panel on the front lower corner of the washer. Open it by turning the filter counterclockwise, but be ready to catch any water that may spill out.
Clean the filter by removing any debris and rinsing it under running water. Also, check the filter housing for any items that could block the pump. Reinsert the filter by twisting it clockwise until secure. Clean the filter every few months to maintain washer performance.
If the filter is clean but drainage issues persist, the pump may need professional inspection or replacement. Regular filter maintenance helps prevent problems and extends the washer's life.
Verify Drain Pump Operation
To ensure the LG washing machine's drain pump is functioning:
- Listen for a humming sound during the drain cycle, indicating the pump is active.
- Check the drain hose for kinks or blockages that could prevent water from being expelled.
- Straighten any bends and clear obstructions from the hose if necessary.
Examine the drain pump impeller for damage or issues that could impair its rotation and water removal capability.
- Replace the impeller if it is damaged.
If the pump does not activate:
- Test it with an alternative power source to confirm whether the motor is operational.
- If the pump still does not work, it may need repair or replacement to enable the washer to drain properly.
Troubleshoot Control Panel Issues
The control panel on your LG washer is crucial for its operation. Problems with the control panel can prevent the washer from draining. Check if the control panel is lit up and responds to touch or button presses.
If the control panel doesn't respond, try resetting it. Turn off the washer with the POWER button, unplug it for one minute, then plug it back in and turn it on. Choose the Drain or Spin cycle to check if it's draining.
If the control panel works but the washer doesn't start the Drain or Spin cycle, ensure you've selected the correct settings for your laundry load and look for any error codes. If there are error codes, refer to the user manual or LG's online help for solutions.
If these steps don't fix the control panel issues, it could be a more serious problem that requires professional repair. Contact LG customer support for more help or to schedule a service.
Ensure Proper Detergent Usage
To resolve drainage problems with an LG washer, it's essential to use the correct detergent and the right amount.
LG high-efficiency (HE) washers require HE detergent, which produces fewer suds. Using regular detergent causes too many suds, hindering proper drainage and potentially stopping the cycle.
Follow the manufacturer's instructions, typically recommending 2 tablespoons of HE detergent for best performance. Correct detergent use not only prevents drainage issues but also extends the washer's life by reducing stress on its pump and motor.
Check your detergent type and quantity to maintain your washer's efficiency and prevent mechanical issues.
Balance the Washer Load
Balancing the washer load is crucial for proper drainage and to avoid the UE error code, which indicates an imbalance. An unbalanced machine may shake, causing noise and wear.
To fix this, place the washer on a level surface or lower the spin speed if that's not possible. You can also pause the cycle to redistribute the clothes more evenly in the drum, or adjust the load size by adding or removing items.
These steps can help maintain a smooth wash cycle and prevent drainage issues.
Examine for Clogged Pipes
Inspecting drainage pipes for clogs is essential when an LG washer doesn't drain properly. If water stays in the drum post-wash, the drain hose might be clogged, usually due to lint or debris buildup, blocking water expulsion.
To check for clogs, ensure the drain hose isn't kinked or bent, which could restrict water flow. The hose should be straight to allow water to pass freely. Also, the drain hose should not be installed more than 96 inches above the floor to prevent siphoning or pump issues.
Check the drain hose's connection to the household drainage. If it's too tight, it could create a vacuum effect that blocks water flow. There should be a small gap to avoid this, with the hose securely attached for consistent drainage.
If the drain hose is clear and properly installed but the problem remains, the blockage may be in the washer's internal pipes. Follow the manufacturer's instructions to disassemble the necessary parts and remove any blockages. After clearing, reassemble the parts and run a test cycle to see if the issue is resolved.
