To identify your Sleep Number bed model, there are a few key factors to consider. First, examine the size of your bed. This will provide a general indication of the model. Next, take note of the comfort layer thickness, as different models may have varying levels of padding. Additionally, check for any cooling features that your bed may have, such as gel-infused foam or airflow technology. Look for specific markings or labels on the bed itself, as these may indicate the model. If you have the bed's serial number, you can also use that information to determine the model through the SleepIQ app. If you're still unsure about your bed model, it's best to contact Sleep Number customer support for further assistance. Knowing your bed model is essential for setting it up correctly and purchasing compatible accessories or parts.
Identifying Your Sleep Number Model
To identify your Sleep Number model, check the mattress label for the model number. If the label is not available, examine the mattress's physical characteristics, such as the height and thickness of the comfort layer, fabric type, and cooling features. For example, a mattress with an 8-inch profile and a 2-inch comfort layer likely corresponds to the 360 c2 model, while one with a 13-inch profile and a 7-inch comfort layer is probably the 360 i10 model.
You can also use the SleepIQ app to identify your mattress model. The app may recognize your mattress and display its default name, which usually matches the model number.
Consider the bed's design and how it supports different sleeping positions. This can help determine the appropriate model for your needs.
Using the SleepIQ App
The SleepIQ app allows you to control your Sleep Number bed settings for improved comfort. After pairing the app with your mattress, you can adjust the bed's firmness by changing your Sleep Number setting. The app provides recommendations for a starting setting based on your sleep position and any discomfort you may have.
You can then fine-tune this setting to find the ideal firmness level for your body. If your bed is too firm, lowering the Sleep Number setting will decrease the air pressure and make the bed softer. The app also enables you to name your bed, which is helpful if you own multiple Sleep Number beds.
Monitor the comfort layer of the mattress as you adjust the settings to understand how different settings affect your comfort. The SleepIQ app helps you customize your sleeping experience for a better night's sleep.
Locating the Bed's Serial Number
To identify your Sleep Number bed model, find the serial number on the label under the mattress at the bed's foot. The serial number verifies the bed's authenticity and indicates the model. For example, a Classic Series bed may have 'c2' or 'c4' in the serial number, which corresponds to the 360 c2 Smart Bed or the 360 c4 Smart Bed. Higher-end models, like the Innovation Series, will have 'i8', 'i10', or 'iLE' on the label, signifying different models with distinct coverings.
If you've used the SleepIQ app to register your bed, the serial number is also available in the app settings. Without SleepIQ, the label on the bed is the primary serial number source.
The serial number is important for identifying your bed model, such as the p6 Smart bed, and is useful for customer service, warranty claims, and ordering the right accessories or parts. Keep the serial number accessible to maintain the bed's customized comfort and support.
Understanding Sleep Number Series
Each Sleep Number series offers different features for comfort and support.
The Classic Series includes the 360 c2, c4, and cSE Smart Beds, which vary in height and comfort layer thickness.
The Performance Series, with the 360 p5, pSE, and p6 Smart Beds, provides different cooling features and comfort layers to regulate body temperature.
The Innovation Series features the 360 i8, i10, and iLE Smart Beds, which have temperature-balancing technology and Smart 3D fabric, with varying comfort layer thicknesses. A higher series number generally means more advanced features and thicker comfort layers.
The Memory Foam Series has one option, the 360 m7 Smart Bed, which includes cooling memory foam and temperature-balancing technology.
The Climate360 is available for queen-sized and larger beds, offering customizable temperature settings and a 7-inch comfort layer.
The SleepIQ app works with Sleep Number beds to monitor sleep quality and suggest when to adjust the bed to maintain comfort.
Adjusting Your Sleep Number Setting
To adjust your Sleep Number setting, start by lying in your typical sleep position. Use the SleepIQ app to change the mattress firmness until you find the most comfortable and supportive level. Side sleepers often prefer a softer setting to reduce pressure on hips and shoulders, while back sleepers may need a firmer setting for spine support.
Experiment with different settings if necessary, as your ideal Sleep Number might change, especially after physical activity or if you have temporary discomfort. Your Sleep Number bed can be easily adjusted to accommodate these changes.
For the bed to work correctly, it must be placed on a firm base, such as a Sleep Number foundation or a solid platform. This ensures your adjustable mattress functions properly, allowing you to get the most out of your Sleep Number bed.
Contacting Customer Support
If you need to identify your Sleep Number bed model, you should contact customer support for help. Provide them with any available information such as the purchase date and unique features of your bed. The support team will ask questions to determine the model, and if you use the SleepIQ app, they may request specific data from it.
It is more efficient to contact customer support within the first year of purchase because they have access to recent purchase records and warranty information, which can help identify the bed model quickly.
Sleep Number customer support is available to answer any questions about bed models and ensure you have the necessary information for your Sleep Number bed. Contact them by phone or message for assistance.
